PRIVACY POLICY
This Privacy Policy describes how Momentum Luxury Rides (“we,” “our,” or “the Company”) collects, uses, stores, and protects information obtained from users who access our website at www.momentumluxuryrides.com (the “Site”), as well as any related applications, booking tools, and services we provide (collectively, the “Services”), or otherwise share personal information with us (“Users”).
By using our Site or Services, you consent to the collection, use, disclosure, and processing of your information as described in this Privacy Policy. We encourage you to read this policy carefully to understand our practices.
Grounds for Data Collection
We process personal information—any information that may reasonably identify you (“Personal Information”)—for the following purposes:
- To perform our contractual obligations and provide transportation services
- To operate, maintain, and improve our Services
- To protect our legitimate business interests
- To comply with legal, regulatory, and financial obligations
Information We Collect
We collect two types of information:
1. Non-Personal Information
This includes aggregated or anonymous data that does not identify you personally. Examples include:
- Browser type and version
- Operating system
- Language preferences
- Pages visited, time spent, clicks, and navigation patterns
- General usage and performance analytics
This information helps us improve functionality, performance, and user experience.
2. Personal Information
This is information that identifies or may reasonably identify you, including:
Device Information: IP address, geolocation data, unique device identifiers, and usage data
Contact Information: Name, email address, and phone number
Booking & Service Information: Pickup/drop-off details, reservation data, confirmations, receipts, and service updates
Billing Information: Name, billing address, and payment details required to process transactions
Communications: Information you provide when contacting us via forms, email, or phone
Marketing communications are sent only with your consent or where we have a legitimate interest.
How We Collect Information
We collect information when you:
- Book or request a ride
- Submit a contact, quote, or reservation form
- Communicate with us directly
- Use or browse our Site
- Interact with affiliated partners or service providers
How We Use Your Information
We do not sell or rent your personal information.
We may use your information to:
- Process reservations and payments
- Provide transportation services and customer support
- Send confirmations, receipts, service updates, and important notices
- Respond to inquiries and requests
- Improve our Site, Services, and operational performance
- Conduct internal analytics and reporting
- Send marketing or promotional communications (with opt-out options)
We may share information with trusted subsidiaries, affiliates, and subcontractors solely for service-related purposes
Sharing Information with Third Parties
We may share Personal Information with trusted third-party providers for:
- Website hosting and maintenance
- Payment processing
- Data storage and security
- Marketing and communications
- Analytics and diagnostics
We may also disclose information when required to:
- Comply with laws, regulations, or legal processes
- Enforce our policies or agreements
- Prevent fraud, misuse, or security threats
- Protect the rights, safety, or property of our Company, users, or others
- Cooperate with law enforcement when legally necessary
User Rights
You may have the right to:
- Confirm whether your Personal Information is being processed
- Access your stored Personal Information
- Receive a copy of your information in a portable format
- Request correction or deletion of your data
- Object to or restrict certain processing activities
- File a complaint with a data protection authority
These rights may be subject to legal and operational limitations.
To exercise your rights, contact us at:
[email protected]
Data Retention
We retain Personal Information only as long as necessary to:
- Provide our Services
- Meet legal, regulatory, and contractual obligations
- Resolve disputes and enforce agreements
We regularly review data and remove outdated or unnecessary information.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functionality
- Remember preferences
- Improve performance and user experience
- Analyze website traffic
Types of Cookies We Use:
Session Cookies: Temporary and deleted when your browser closes
Persistent Cookies: Remain stored to remember preferences
Third-Party Cookies: Used for analytics and performance tracking
You may disable cookies through your browser settings; however, some features may not function properly.
Google Analytics
We use Google Analytics to understand how users interact with our Site. Google Analytics collects non-identifying information such as pages visited and session duration. This data is used solely to improve our Services and is governed by Google’s Privacy Policy.
Third-Party Websites
This Privacy Policy applies only to Momentum Luxury Rides. We are not responsible for the privacy practices of third-party websites or services linked from our Site. We encourage you to review their policies separately.
Data Security
We implement industry-standard security measures to protect your information. While we take reasonable steps to safeguard data, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
Passwords & Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized access or suspected security breach.
International Data Transfers
Some service providers may be located outside your country or the EEA. When applicable, we ensure appropriate safeguards are in place to protect your information in accordance with data protection laws.
Marketing Communications
You may receive promotional messages from us. You can opt out at any time using the unsubscribe link or by contacting us directly. Even if you opt out, we may still send essential service-related communications.
Corporate Transactions
In the event of a merger, sale, or acquisition, user information may be transferred as part of the business assets, subject to this Privacy Policy.
Minors
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from minors without parental or legal guardian consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective upon posting. Continued use of our Site or Services constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Momentum Luxury Rides
1000 Ballpark Way
Arlington, TX. 76011
Email: [email protected]
Luxury In Motion.
Executive, event, and private luxury rides tailored for you.
Experience world-class transport built for comfort and confidence.
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